Contact support

We aim to answer within 2 working days, in English or বাংলা.

From the app (fastest)

Logged in? Send us a question with “Send feedback”. We see which page you were on and reply by e-mail — the answer also appears in the app.

No account, or can't log in? Write from the address you signed up with.

Check the status page first — if there's an outage, we're already on it.

Please report it privately — see our security.txt for the address. Don't post it publicly.

We will never ask for your password, 2FA codes, API secret or wallet seed phrase. Anyone who does is not us.