Help centre
Guides for getting started, creating safe exchange keys, and running your bots.
Getting started
Exchanges & API keys
- Create a Binance API keyA key that can trade but can NEVER withdraw. Takes about 3 minutes.
- Create a Bybit API keyA key with trade permission and no withdrawal or transfer rights.
- Create a Bitget API keyBitget keys have three parts: key, secret and the passphrase you choose.
- Create an OKX API keyAn OKX V5 key with Read + Trade only — never Withdraw. You choose a passphrase too.
- Create a KuCoin API keyOne KuCoin key works for spot and futures: General + Spot (+ Futures), no transfers or withdrawals.
- Which exchanges can I use?Ten exchanges for paper trading and backtests; five of them also for live trading.
Bots & trading
- Strategies and risk settingsWhat the risk settings on a bot mean, and how the bot protects your balance.
- My bot stopped, halted or isn't tradingThe usual reasons and what to do about each.
- Going live with real moneyLive bots place real orders on your exchange account. They are switched on per account, after a few safety steps.
Account & billing
- Protect your account with 2FATwo-factor authentication asks for a 6-digit code from your phone at every login. It is required for live trading.
- Plans and paying with USDTPaid plans are paid in USDT on BNB Smart Chain (BEP-20), straight from your wallet to ours.
- Export or delete your dataDownload everything we store about you, or delete your account.
Still need help?
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